Windows 8.1, mon ordi freeze sur écran Bleu !

Windows 8.1, mon ordi freeze sur écran Bleu ! - Win 8 - Windows & Software

Marsh Posté le 18-03-2014 à 18:26:58    

Bonjour,  
 
J'ai un problème, je suis sur Windows 8.  
 
 
Mon ordi freeze souvent d'un coup  :ouch:  sur un écran bleu avec un smiley =( :(  disant que qu'il vérifie juste quelque paramètres puis mon ordi redémarre. Il y a aussi marquer un truc du genre "Exception not Handled : iastoreIA"
 
 
Voici ce que j'ai relevé dans les journaux événements Windows :  
 
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/ev  
ents/event">  
 
- <System>  
<Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />  
<EventID Qualifiers="0">10010</EventID>  
<Version>0</Version>  
<Level>2</Level>  
<Task>0</Task>  
<Opcode>0</Opcode>  
<Keywords>0x8080000000000000</Keywords>  
<TimeCreated SystemTime="2014-03-15T18:08:55.381403900Z" />  
<EventRecordID>9162</EventRecordID>  
<Correlation />  
<Execution ProcessID="832" ThreadID="4124" />  
<Channel>System</Channel>  
<Computer>PC-YURI-Z12PLUS</Computer>  
<Security UserID="S-1-5-21-781807250-3385378355-2685808353-1  
003"  
/>  
</System>  
- <EventData>  
<Data Name="param1">{BF6C1E47-86EC-4194-9CE5-13C15DCB200  
1}</Data>  
 
</EventData>  
</Event>  
 
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/ev  
ents/event">  
 
- <System>  
<Provider Name="EventLog" />  
<EventID Qualifiers="32768">6008</EventID>  
<Level>2</Level>  
<Task>0</Task>  
<Keywords>0x80000000000000</Keywords>  
<TimeCreated SystemTime="2014-03-15T18:13:18.000000000Z" />  
<EventRecordID>9169</EventRecordID>  
<Channel>System</Channel>  
<Computer>PC-YURI-Z12PLUS</Computer>  
<Security />  
</System>  
- <EventData>  
<Data>18:43:13</Data>  
<Data>?15/?03/?2014</Data>  
<Data />  
<Data />  
<Data>3</Data>  
<Data />  
<Data />  
<Binary>DE07030006000F0012002B000D00EB01DE07030006  
000F0011002B000D00EB013C0000003C000000010000003C00  
000000000000B00400000100000000000000</Binary>  
 
</EventData>  
</Event>  
 
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/ev  
ents/event">  
 
- <System>  
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />  
<EventID>41</EventID>  
<Version>3</Version>  
<Level>1</Level>  
<Task>63</Task>  
<Opcode>0</Opcode>  
<Keywords>0x8000000000000002</Keywords>  
<TimeCreated SystemTime="2014-03-15T18:13:15.437592700Z" />  
<EventRecordID>9177</EventRecordID>  
<Correlation />  
<Execution ProcessID="4" ThreadID="8" />  
<Channel>System</Channel>  
<Computer>PC-YURI-Z12PLUS</Computer>  
<Security UserID="S-1-5-18" />  
</System>  
- <EventData>  
<Data Name="BugcheckCode">30</Data>  
<Data Name="BugcheckParameter1">0xffffffffc0000005</Data  
>  
 
<Data Name="BugcheckParameter2">0xfffff800008508c8</Data  
>  
 
<Data Name="BugcheckParameter3">0x0</Data>  
<Data Name="BugcheckParameter4">0xffffffffffffffff</Data  
>  
 
<Data Name="SleepInProgress">0</Data>  
<Data Name="PowerButtonTimestamp">0</Data>  
<Data Name="BootAppStatus">0</Data>  
</EventData>  
</Event>  
 
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/ev  
ents/event">  
 
- <System>  
<Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />  
<EventID Qualifiers="16384">1001</EventID>  
<Version>0</Version>  
<Level>2</Level>  
<Task>0</Task>  
<Opcode>0</Opcode>  
<Keywords>0x80000000000000</Keywords>  
<TimeCreated SystemTime="2014-03-15T18:13:19.000000000Z" />  
<EventRecordID>9193</EventRecordID>  
<Correlation />  
<Execution ProcessID="0" ThreadID="0" />  
<Channel>System</Channel>  
<Computer>PC-YURI-Z12PLUS</Computer>  
<Security />  
</System>  
- <EventData>  
<Data Name="param1">0x0000001e (0xffffffffc0000005, 0xfffff800008508c8, 0x0000000000000000, 0xffffffffffffffff)</Data>  
<Data Name="param2">C:\Windows\MEMORY.DMP</Data>  
<Data Name="param3">031514-3875-01</Data>  
</EventData>  
</Event>  
 
 
Voici ma config :  
 
I7 4770K ( Oui ok c'est inutile pour une config Gamer ! Et alors ? )
 
GTX 770 LIGTNING  
 
MSI Z87 G45 Gaming  
 
 
Merci de m'aider s'il vous plait, j'en ai marre de ce problème je n'arrive pas a le résoudre par mes propres moyens  :pfff: !

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Marsh Posté le 18-03-2014 à 18:26:58   

Reply

Marsh Posté le 18-03-2014 à 18:55:16    

Aider moi s'il vous plait, mon ordi ne peut pas continuer comme ça !

Reply

Marsh Posté le 18-03-2014 à 19:11:57    

Drivers à jour depuis le site des fabriquant?
Système à jour, sain et officiel?

Reply

Marsh Posté le 18-03-2014 à 20:57:38    

Oui je crois bien, mais personne ne peut déduire le vrai problème a partir des messages provenant des journaux d’événement Windows ?

Reply

Marsh Posté le 19-03-2014 à 09:30:03    

Utilise bluesreenview ou who Crashed pour avoir un détail sur ces BSOD (code erreur, fichier problématique).

Reply

Marsh Posté le 19-03-2014 à 14:20:55    

Tout a fait telecharge whocrashed ( http://www.resplendence.com/downlo [...] dSetup.exe ) et installe-le.
Ensuite lance le puis clique sur Analyze en haut à gauche .
Copie le rapport dans ton prochain message.

Reply

Marsh Posté le 19-03-2014 à 19:09:31    

Ok merci beaucoup je vais le faire.

Reply

Marsh Posté le 19-03-2014 à 19:15:14    

Merci beaucoup c'est la faute d'un driver d'intel rapid storage, mon ordi a quand même crasher 51 fois.
 
Le rapport :
 
Crash Dump Analysis
--------------------------------------------------------------------------------
 
Crash dump directory: C:\Windows\Minidump
 
Crash dumps are enabled on your computer.
 
On Wed 19/03/2014 18:07:39 GMT your computer crashed
crash dump file: C:\Windows\Minidump\031914-3828-01.dmp
This was probably caused by the following module: iastora.sys (iaStorA+0x78C8)  
Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF800008848C8, 0x0, 0xFFFFFFFFFFFFFFFF)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\drivers\iastora.sys
product: Intel Rapid Storage Technology driver  
company: Intel Corporation
description: Intel Rapid Storage Technology driver - x64
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.  
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iastora.sys (Intel Rapid Storage Technology driver - x64, Intel Corporation).  
Google query: Intel Corporation KMODE_EXCEPTION_NOT_HANDLED
 
 
 
On Wed 19/03/2014 18:07:39 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: iastora.sys (iaStorA+0x78C8)  
Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF800008848C8, 0x0, 0xFFFFFFFFFFFFFFFF)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\drivers\iastora.sys
product: Intel Rapid Storage Technology driver  
company: Intel Corporation
description: Intel Rapid Storage Technology driver - x64
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.  
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iastora.sys (Intel Rapid Storage Technology driver - x64, Intel Corporation).  
Google query: Intel Corporation KMODE_EXCEPTION_NOT_HANDLED
 
 
 
On Wed 19/03/2014 11:41:11 GMT your computer crashed
crash dump file: C:\Windows\Minidump\031914-3859-01.dmp
This was probably caused by the following module: iastora.sys (iaStorA+0x78C8)  
Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF8000083E8C8, 0x0, 0xFFFFFFFFFFFFFFFF)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\drivers\iastora.sys
product: Intel Rapid Storage Technology driver  
company: Intel Corporation
description: Intel Rapid Storage Technology driver - x64
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.  
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iastora.sys (Intel Rapid Storage Technology driver - x64, Intel Corporation).  
Google query: Intel Corporation KMODE_EXCEPTION_NOT_HANDLED
 
 
 
On Tue 18/03/2014 19:44:40 GMT your computer crashed
crash dump file: C:\Windows\Minidump\031814-3921-01.dmp
This was probably caused by the following module: iastora.sys (iaStorA+0x78C8)  
Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF800008648C8, 0x0, 0xFFFFFFFFFFFFFFFF)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\drivers\iastora.sys
product: Intel Rapid Storage Technology driver  
company: Intel Corporation
description: Intel Rapid Storage Technology driver - x64
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.  
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iastora.sys (Intel Rapid Storage Technology driver - x64, Intel Corporation).  
Google query: Intel Corporation KMODE_EXCEPTION_NOT_HANDLED
 
 
 
On Tue 18/03/2014 17:52:29 GMT your computer crashed
crash dump file: C:\Windows\Minidump\031814-3718-01.dmp
This was probably caused by the following module: iastora.sys (iaStorA+0x78C8)  
Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF8000081D8C8, 0x0, 0xFFFFFFFFFFFFFFFF)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\drivers\iastora.sys
product: Intel Rapid Storage Technology driver  
company: Intel Corporation
description: Intel Rapid Storage Technology driver - x64
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.  
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iastora.sys (Intel Rapid Storage Technology driver - x64, Intel Corporation).  
Google query: Intel Corporation KMODE_EXCEPTION_NOT_HANDLED
 
 
 
On Mon 17/03/2014 22:04:36 GMT your computer crashed
crash dump file: C:\Windows\Minidump\031814-4203-01.dmp
This was probably caused by the following module: iastora.sys (iaStorA+0x78C8)  
Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF800008748C8, 0x0, 0xFFFFFFFFFFFFFFFF)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\drivers\iastora.sys
product: Intel Rapid Storage Technology driver  
company: Intel Corporation
description: Intel Rapid Storage Technology driver - x64
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.  
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iastora.sys (Intel Rapid Storage Technology driver - x64, Intel Corporation).  
Google query: Intel Corporation KMODE_EXCEPTION_NOT_HANDLED
 
 
 
On Mon 17/03/2014 19:50:04 GMT your computer crashed
crash dump file: C:\Windows\Minidump\031714-3859-01.dmp
This was probably caused by the following module: iastora.sys (iaStorA+0x78C8)  
Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF800008FF8C8, 0x0, 0xFFFFFFFFFFFFFFFF)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\drivers\iastora.sys
product: Intel Rapid Storage Technology driver  
company: Intel Corporation
description: Intel Rapid Storage Technology driver - x64
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.  
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iastora.sys (Intel Rapid Storage Technology driver - x64, Intel Corporation).  
Google query: Intel Corporation KMODE_EXCEPTION_NOT_HANDLED
 
 
 
On Sun 16/03/2014 17:04:45 GMT your computer crashed
crash dump file: C:\Windows\Minidump\031614-3968-01.dmp
This was probably caused by the following module: iastora.sys (iaStorA+0x78C8)  
Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF8000080E8C8, 0x0, 0xFFFFFFFFFFFFFFFF)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\drivers\iastora.sys
product: Intel Rapid Storage Technology driver  
company: Intel Corporation
description: Intel Rapid Storage Technology driver - x64
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.  
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iastora.sys (Intel Rapid Storage Technology driver - x64, Intel Corporation).  
Google query: Intel Corporation KMODE_EXCEPTION_NOT_HANDLED
 
 
 
On Sun 16/03/2014 09:34:26 GMT your computer crashed
crash dump file: C:\Windows\Minidump\031614-4109-01.dmp
This was probably caused by the following module: iastora.sys (iaStorA+0x78C8)  
Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF800006568C8, 0x0, 0xFFFFFFFFFFFFFFFF)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\drivers\iastora.sys
product: Intel Rapid Storage Technology driver  
company: Intel Corporation
description: Intel Rapid Storage Technology driver - x64
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.  
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iastora.sys (Intel Rapid Storage Technology driver - x64, Intel Corporation).  
Google query: Intel Corporation KMODE_EXCEPTION_NOT_HANDLED
 
 
 
On Sat 15/03/2014 18:12:34 GMT your computer crashed
crash dump file: C:\Windows\Minidump\031514-3875-01.dmp
This was probably caused by the following module: iastora.sys (iaStorA+0x78C8)  
Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF800008508C8, 0x0, 0xFFFFFFFFFFFFFFFF)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\drivers\iastora.sys
product: Intel Rapid Storage Technology driver  
company: Intel Corporation
description: Intel Rapid Storage Technology driver - x64
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.  
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iastora.sys (Intel Rapid Storage Technology driver - x64, Intel Corporation).  
Google query: Intel Corporation KMODE_EXCEPTION_NOT_HANDLED
 
 
 
 
--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------
 
51 crash dumps have been found and analyzed. Only 10 are included in this report. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:  
 
iastora.sys (Intel Rapid Storage Technology driver - x64, Intel Corporation)
 
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.
 
 
Read the topic general suggestions for troubleshooting system crashes for more information.  
 
Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.

Reply

Marsh Posté le 19-03-2014 à 20:06:42    

Tu as de la "chance", c'est a chaque fois le fichier "iastora.sys" qui génère le BSOD.
 
C'est un driver d'intel, Intel Rapid Storage Technology Enterprise driver pour être exact.
 
Va sur le site du fabriquant de ta carte mère (et en aucun cas sur Ma-config.com ou Touslesdriver.com), et télécharge et installe ce fichier.
 
Les BSOD'S devraient disparaître.


Message édité par Regla88 le 19-03-2014 à 20:07:00
Reply

Marsh Posté le 19-03-2014 à 21:26:02    

Merci de ton aide, j'ai installer ce driver.
 
Je pense donc que le problème est régler, mais c'est à confirmer.
 
Maintenant, j'ai le logiciel pour ce genre de problème.
 
Merci de m'avoir d'aider.

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