BSOD et freeze random

BSOD et freeze random - Win 7 - Windows & Software

Marsh Posté le 16-03-2015 à 18:29:12    

hola, voila ca fais deux trois fois que j'ai des bsod random.
Le pc a 3 mois meme pas, j'ai vu que mon code erreur pouvait venir de Bitdefender mais je suis sous kaspersky.
 
BCCode: 4a
BCP1: 0000000074B12E09
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88014965B60
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
 
Fichiers aidant à décrire le problème :
C:\Windows\Minidump\031615-8502-01.dmp
C:\Users\******\AppData\Local\Temp\WER-15522-0.sysdata.xml
 
j'ai mis un coup de who crashed voila le rapport:
 
On Mon 16/03/2015 12:20:07 GMT your computer crashed
crash dump file: C:\Windows\Minidump\031615-8502-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x74EC0)
Bugcheck code: 0x4A (0x74B12E09, 0x2, 0x0, 0xFFFFF88014965B60)
Error: IRQL_GT_ZERO_AT_SYSTEM_SERVICE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a thread is returning to user mode from a system call when its IRQL is still above PASSIVE_LEVEL.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
 
On Mon 16/03/2015 12:20:07 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0x4A (0x74B12E09, 0x2, 0x0, 0xFFFFF88014965B60)
Error: IRQL_GT_ZERO_AT_SYSTEM_SERVICE
Bug check description: This indicates that a thread is returning to user mode from a system call when its IRQL is still above PASSIVE_LEVEL.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
 
 
j'ai aussi des freezes random sans raison apparente, pas de température excessive GPU CPU
 
help pls  :sweat:


Message édité par joseamigo le 16-03-2015 à 18:46:04
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Marsh Posté le 16-03-2015 à 18:29:12   

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