IIS et w3wp.exe - Logiciels d'entreprise - Systèmes & Réseaux Pro
MarshPosté le 19-07-2007 à 09:07:52
Bonjour,
Nous avons une technologie Web développé sous WebObject (la technologie Web d'Apple Rolling Eyes )
Nous rencontrons plusieurs problèmes chez nos clients qui ont un Serveur 2003 SP1 et IIS6. Voici les messages qui se suivent :
Citation :
Application défaillante w3wp.exe, version 6.0.3790.1830, module défaillant WebObjects.dll, version 0.0.0.0, adresse de défaillance 0x0000a520.
Citation :
Application défaillante w3wp.exe, version 6.0.3790.1830, module défaillant iisutil.dll, version 6.0.3790.1830, adresse de défaillance 0x0000f8c6.
Citation :
Application défaillante w3wp.exe, version 6.0.3790.1830, module défaillant ntdll.dll, version 5.2.3790.1830, adresse de défaillance 0x000224b2.
Citation :
Application défaillante w3wp.exe, version 6.0.3790.1830, module défaillant w3cache.dll, version 6.0.3790.1830, adresse de défaillance 0x000020a0.
J'ai beau chercher je ne trouve pas comment rectifier ce problème. Voici le log généré par IISState.
Citation :
Opened log file 'C:\Program Files\IIS Resources\IISState\output\IISState.log'
*********************** Starting new log output IISState version 3.0
Thu Jul 19 08:45:57 2007
OS = Windows 2003 Server Executable: w3wp.exe PID = 3696
Note: Thread times are formatted as HH:MM:SS.ms
***********************
Thread ID: 0 System Thread ID: bd0 Kernel Time: 0:0:0.15 User Time: 0:0:0.46 *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\ntdll.dll - *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\kernel32.dll - *** ERROR: Symbol file could not be found. Defaulted to export symbols for c:\windows\system32\inetsrv\w3dt.dll - *** ERROR: Module load completed but symbols could not be loaded for c:\windows\system32\inetsrv\w3wp.exe Thread Type: Other # ChildEBP RetAddr WARNING: Stack unwind information not available. Following frames may be wrong. 00 0006fc7c 7c82ba12 ntdll!KiFastSystemCallRet 01 0006fc90 5a47467a kernel32!WaitForSingleObject+0x12 02 0006ff0c 0100187c w3dt!IPM_MESSAGE_PIPE::operator=+0x1b31 03 0006ff44 01001a23 w3wp+0x187c 04 0006ffc0 7c8123cd w3wp+0x1a23 05 0006fff0 00000000 kernel32!IsProcessorFeaturePresent+0x9e
Thread ID: 1 System Thread ID: 468 Kernel Time: 0:0:0.0 User Time: 0:0:0.0 Thread Type: Other # ChildEBP RetAddr WARNING: Stack unwind information not available. Following frames may be wrong. 00 009aff48 7c92e933 ntdll!KiFastSystemCallRet 01 009affb8 7c826063 ntdll!RtlSetLastWin32ErrorAndNtStatusFromNtStatus+0x282 02 009affec 00000000 kernel32!GetModuleFileNameA+0xeb
Thread ID: 2 System Thread ID: ff4 Kernel Time: 0:0:0.0 User Time: 0:0:0.0 Thread Type: Other # ChildEBP RetAddr WARNING: Stack unwind information not available. Following frames may be wrong. 00 009effb8 7c826063 ntdll!KiFastSystemCallRet 01 009effec 00000000 kernel32!GetModuleFileNameA+0xeb
Thread ID: 3 System Thread ID: 91c Kernel Time: 0:0:0.0 User Time: 0:0:0.0 Thread Type: Other # ChildEBP RetAddr WARNING: Stack unwind information not available. Following frames may be wrong. 00 00a2ffb8 7c826063 ntdll!KiFastSystemCallRet 01 00a2ffec 00000000 kernel32!GetModuleFileNameA+0xeb
Thread ID: 4 System Thread ID: 90 Kernel Time: 0:0:0.0 User Time: 0:0:0.0 *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\RPCRT4.dll - Thread Type: Possible ASP page. Possible DCOM activity Executing Page: ASP.dll symbols not found. Unable to locate ASP page. Continuing with other analysis.
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\ole32.dll - OLE32.dll Symbols not found. Unable to proceed with DCOM check. Continuing other analysis.
# ChildEBP RetAddr WARNING: Stack unwind information not available. Following frames may be wrong. 00 00a9ff84 77c2778f ntdll!KiFastSystemCallRet 01 00a9ff8c 77c2f7dd RPCRT4!NdrOleFree+0x3c5 02 00a9ffac 77c2de88 RPCRT4!I_RpcTransGetThreadEvent+0x188 03 00a9ffb8 7c826063 RPCRT4!I_RpcLogEvent+0xe92 04 00a9ffec 00000000 kernel32!GetModuleFileNameA+0xeb
Thread ID: 5 System Thread ID: b90 Kernel Time: 0:0:0.0 User Time: 0:0:0.0 *** ERROR: Symbol file could not be found. Defaulted to export symbols for c:\windows\system32\inetsrv\W3TP.dll - Thread Type: HTTP Listener # ChildEBP RetAddr WARNING: Stack unwind information not available. Following frames may be wrong. 00 00c9ff54 5a41249e ntdll!KiFastSystemCallRet 01 00c9ff8c 5a4126bc W3TP!THREAD_POOL::PostCompletion+0x89 02 00c9ffa0 5a411db9 W3TP!THREAD_POOL::~THREAD_POOL+0x153 03 00c9ffb8 7c826063 W3TP+0x1db9 04 00c9ffec 00000000 kernel32!GetModuleFileNameA+0xeb
Thread ID: 6 System Thread ID: da0 Kernel Time: 0:0:0.0 User Time: 0:0:0.0 Thread Type: HTTP Listener # ChildEBP RetAddr WARNING: Stack unwind information not available. Following frames may be wrong. 00 00cdff54 5a41249e ntdll!KiFastSystemCallRet 01 00cdff8c 5a4126bc W3TP!THREAD_POOL::PostCompletion+0x89 02 00cdffa0 5a411db9 W3TP!THREAD_POOL::~THREAD_POOL+0x153 03 00cdffb8 7c826063 W3TP+0x1db9 04 00cdffec 00000000 kernel32!GetModuleFileNameA+0xeb
Thread ID: 7 System Thread ID: 9f8 Kernel Time: 0:0:0.0 User Time: 0:0:0.62 Thread Type: HTTP Listener # ChildEBP RetAddr WARNING: Stack unwind information not available. Following frames may be wrong. 00 00d1ff54 5a41249e ntdll!KiFastSystemCallRet 01 00d1ff8c 5a4126bc W3TP!THREAD_POOL::PostCompletion+0x89 02 00d1ffa0 5a411db9 W3TP!THREAD_POOL::~THREAD_POOL+0x153 03 00d1ffb8 7c826063 W3TP+0x1db9 04 00d1ffec 00000000 kernel32!GetModuleFileNameA+0xeb
Thread ID: 8 System Thread ID: 3a4 Kernel Time: 0:0:0.31 User Time: 0:0:0.46 Thread Type: HTTP Listener # ChildEBP RetAddr WARNING: Stack unwind information not available. Following frames may be wrong. 00 00d5ff54 5a41249e ntdll!KiFastSystemCallRet 01 00d5ff8c 5a4126bc W3TP!THREAD_POOL::PostCompletion+0x89 02 00d5ffa0 5a411db9 W3TP!THREAD_POOL::~THREAD_POOL+0x153 03 00d5ffb8 7c826063 W3TP+0x1db9 04 00d5ffec 00000000 kernel32!GetModuleFileNameA+0xeb
Thread ID: 9 System Thread ID: a34 Kernel Time: 0:0:0.0 User Time: 0:0:0.0 Thread Type: Other # ChildEBP RetAddr WARNING: Stack unwind information not available. Following frames may be wrong. 00 00e1ffb8 7c826063 ntdll!KiFastSystemCallRet 01 00e1ffec 00000000 kernel32!GetModuleFileNameA+0xeb
Thread ID: 10 System Thread ID: d44 Kernel Time: 0:0:0.0 User Time: 0:0:0.0 *** ERROR: Symbol file could not be found. Defaulted to export symbols for c:\windows\system32\inetsrv\w3core.dll - Thread Type: HTTP Compression Thread # ChildEBP RetAddr WARNING: Stack unwind information not available. Following frames may be wrong. 00 017afaf8 7c82ba12 ntdll!KiFastSystemCallRet 01 017afb0c 5a4c8147 kernel32!WaitForSingleObject+0x12 02 017affb8 7c826063 w3core!W3_FILE_INFO_CACHE::GetFileCache+0xd784 03 017affec 00000000 kernel32!GetModuleFileNameA+0xeb
Thread ID: 11 System Thread ID: a90 Kernel Time: 0:0:0.0 User Time: 0:0:0.0 Thread Type: Possible ASP page. Possible DCOM activity Executing Page: ASP.dll symbols not found. Unable to locate ASP page. Continuing with other analysis.
OLE32.dll Symbols not found. Unable to proceed with DCOM check. Continuing other analysis.
# ChildEBP RetAddr WARNING: Stack unwind information not available. Following frames may be wrong. 00 017eff84 77c2778f ntdll!KiFastSystemCallRet 01 017eff8c 77c2f7dd RPCRT4!NdrOleFree+0x3c5 02 017effac 77c2de88 RPCRT4!I_RpcTransGetThreadEvent+0x188 03 017effb8 7c826063 RPCRT4!I_RpcLogEvent+0xe92 04 017effec 00000000 kernel32!GetModuleFileNameA+0xeb
Thread ID: 12 System Thread ID: bf4 Kernel Time: 0:0:0.0 User Time: 0:0:0.0 Thread Type: Other # ChildEBP RetAddr WARNING: Stack unwind information not available. Following frames may be wrong. 00 0182ffb8 7c826063 ntdll!KiFastSystemCallRet 01 0182ffec 00000000 kernel32!GetModuleFileNameA+0xeb
Thread ID: 13 System Thread ID: 9e4 Kernel Time: 0:0:0.0 User Time: 0:0:0.0 Thread Type: Other # ChildEBP RetAddr WARNING: Stack unwind information not available. Following frames may be wrong. 00 019fffb8 7c826063 ntdll!KiFastSystemCallRet 01 019fffec 00000000 kernel32!GetModuleFileNameA+0xeb
Thread ID: 14 System Thread ID: ce0 Kernel Time: 0:0:0.0 User Time: 0:0:0.0 Thread Type: Other # ChildEBP RetAddr WARNING: Stack unwind information not available. Following frames may be wrong. 00 01abffb8 7c826063 ntdll!KiFastSystemCallRet 01 01abffec 00000000 kernel32!GetModuleFileNameA+0xeb
Thread ID: 15 System Thread ID: 4a4 Kernel Time: 0:0:0.0 User Time: 0:0:0.0 Thread Type: Other # ChildEBP RetAddr WARNING: Stack unwind information not available. Following frames may be wrong. 00 01a3ffb8 7c826063 ntdll!KiFastSystemCallRet 01 01a3ffec 00000000 kernel32!GetModuleFileNameA+0xeb
Closing open log file C:\Program Files\IIS Resources\IISState\output\IISState.log
Je comprends vraiment pas ce log alors si quelqu'un pouvait m'aider...
D'avance merci,
Message édité par Krapaud le 19-07-2007 à 09:58:25
Marsh Posté le 19-07-2007 à 09:07:52
Bonjour,
Nous avons une technologie Web développé sous WebObject (la technologie Web d'Apple Rolling Eyes )
Nous rencontrons plusieurs problèmes chez nos clients qui ont un Serveur 2003 SP1 et IIS6. Voici les messages qui se suivent :
Application défaillante w3wp.exe, version 6.0.3790.1830, module défaillant WebObjects.dll, version 0.0.0.0, adresse de défaillance 0x0000a520.
Application défaillante w3wp.exe, version 6.0.3790.1830, module défaillant iisutil.dll, version 6.0.3790.1830, adresse de défaillance 0x0000f8c6.
Application défaillante w3wp.exe, version 6.0.3790.1830, module défaillant ntdll.dll, version 5.2.3790.1830, adresse de défaillance 0x000224b2.
Application défaillante w3wp.exe, version 6.0.3790.1830, module défaillant w3cache.dll, version 6.0.3790.1830, adresse de défaillance 0x000020a0.
J'ai beau chercher je ne trouve pas comment rectifier ce problème. Voici le log généré par IISState.
Opened log file 'C:\Program Files\IIS Resources\IISState\output\IISState.log'
***********************
Starting new log output
IISState version 3.0
Thu Jul 19 08:45:57 2007
OS = Windows 2003 Server
Executable: w3wp.exe
PID = 3696
Note: Thread times are formatted as HH:MM:SS.ms
***********************
Thread ID: 0
System Thread ID: bd0
Kernel Time: 0:0:0.15
User Time: 0:0:0.46
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\ntdll.dll -
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\kernel32.dll -
*** ERROR: Symbol file could not be found. Defaulted to export symbols for c:\windows\system32\inetsrv\w3dt.dll -
*** ERROR: Module load completed but symbols could not be loaded for c:\windows\system32\inetsrv\w3wp.exe
Thread Type: Other
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may be wrong.
00 0006fc7c 7c82ba12 ntdll!KiFastSystemCallRet
01 0006fc90 5a47467a kernel32!WaitForSingleObject+0x12
02 0006ff0c 0100187c w3dt!IPM_MESSAGE_PIPE::operator=+0x1b31
03 0006ff44 01001a23 w3wp+0x187c
04 0006ffc0 7c8123cd w3wp+0x1a23
05 0006fff0 00000000 kernel32!IsProcessorFeaturePresent+0x9e
Thread ID: 1
System Thread ID: 468
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Type: Other
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may be wrong.
00 009aff48 7c92e933 ntdll!KiFastSystemCallRet
01 009affb8 7c826063 ntdll!RtlSetLastWin32ErrorAndNtStatusFromNtStatus+0x282
02 009affec 00000000 kernel32!GetModuleFileNameA+0xeb
Thread ID: 2
System Thread ID: ff4
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Type: Other
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may be wrong.
00 009effb8 7c826063 ntdll!KiFastSystemCallRet
01 009effec 00000000 kernel32!GetModuleFileNameA+0xeb
Thread ID: 3
System Thread ID: 91c
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Type: Other
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may be wrong.
00 00a2ffb8 7c826063 ntdll!KiFastSystemCallRet
01 00a2ffec 00000000 kernel32!GetModuleFileNameA+0xeb
Thread ID: 4
System Thread ID: 90
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\RPCRT4.dll -
Thread Type: Possible ASP page. Possible DCOM activity
Executing Page: ASP.dll symbols not found. Unable to locate ASP page.
Continuing with other analysis.
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\ole32.dll -
OLE32.dll Symbols not found. Unable to proceed with DCOM check.
Continuing other analysis.
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may be wrong.
00 00a9ff84 77c2778f ntdll!KiFastSystemCallRet
01 00a9ff8c 77c2f7dd RPCRT4!NdrOleFree+0x3c5
02 00a9ffac 77c2de88 RPCRT4!I_RpcTransGetThreadEvent+0x188
03 00a9ffb8 7c826063 RPCRT4!I_RpcLogEvent+0xe92
04 00a9ffec 00000000 kernel32!GetModuleFileNameA+0xeb
Thread ID: 5
System Thread ID: b90
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
*** ERROR: Symbol file could not be found. Defaulted to export symbols for c:\windows\system32\inetsrv\W3TP.dll -
Thread Type: HTTP Listener
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may be wrong.
00 00c9ff54 5a41249e ntdll!KiFastSystemCallRet
01 00c9ff8c 5a4126bc W3TP!THREAD_POOL::PostCompletion+0x89
02 00c9ffa0 5a411db9 W3TP!THREAD_POOL::~THREAD_POOL+0x153
03 00c9ffb8 7c826063 W3TP+0x1db9
04 00c9ffec 00000000 kernel32!GetModuleFileNameA+0xeb
Thread ID: 6
System Thread ID: da0
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Type: HTTP Listener
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may be wrong.
00 00cdff54 5a41249e ntdll!KiFastSystemCallRet
01 00cdff8c 5a4126bc W3TP!THREAD_POOL::PostCompletion+0x89
02 00cdffa0 5a411db9 W3TP!THREAD_POOL::~THREAD_POOL+0x153
03 00cdffb8 7c826063 W3TP+0x1db9
04 00cdffec 00000000 kernel32!GetModuleFileNameA+0xeb
Thread ID: 7
System Thread ID: 9f8
Kernel Time: 0:0:0.0
User Time: 0:0:0.62
Thread Type: HTTP Listener
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may be wrong.
00 00d1ff54 5a41249e ntdll!KiFastSystemCallRet
01 00d1ff8c 5a4126bc W3TP!THREAD_POOL::PostCompletion+0x89
02 00d1ffa0 5a411db9 W3TP!THREAD_POOL::~THREAD_POOL+0x153
03 00d1ffb8 7c826063 W3TP+0x1db9
04 00d1ffec 00000000 kernel32!GetModuleFileNameA+0xeb
Thread ID: 8
System Thread ID: 3a4
Kernel Time: 0:0:0.31
User Time: 0:0:0.46
Thread Type: HTTP Listener
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may be wrong.
00 00d5ff54 5a41249e ntdll!KiFastSystemCallRet
01 00d5ff8c 5a4126bc W3TP!THREAD_POOL::PostCompletion+0x89
02 00d5ffa0 5a411db9 W3TP!THREAD_POOL::~THREAD_POOL+0x153
03 00d5ffb8 7c826063 W3TP+0x1db9
04 00d5ffec 00000000 kernel32!GetModuleFileNameA+0xeb
Thread ID: 9
System Thread ID: a34
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Type: Other
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may be wrong.
00 00e1ffb8 7c826063 ntdll!KiFastSystemCallRet
01 00e1ffec 00000000 kernel32!GetModuleFileNameA+0xeb
Thread ID: 10
System Thread ID: d44
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
*** ERROR: Symbol file could not be found. Defaulted to export symbols for c:\windows\system32\inetsrv\w3core.dll -
Thread Type: HTTP Compression Thread
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may be wrong.
00 017afaf8 7c82ba12 ntdll!KiFastSystemCallRet
01 017afb0c 5a4c8147 kernel32!WaitForSingleObject+0x12
02 017affb8 7c826063 w3core!W3_FILE_INFO_CACHE::GetFileCache+0xd784
03 017affec 00000000 kernel32!GetModuleFileNameA+0xeb
Thread ID: 11
System Thread ID: a90
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Type: Possible ASP page. Possible DCOM activity
Executing Page: ASP.dll symbols not found. Unable to locate ASP page.
Continuing with other analysis.
OLE32.dll Symbols not found. Unable to proceed with DCOM check.
Continuing other analysis.
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may be wrong.
00 017eff84 77c2778f ntdll!KiFastSystemCallRet
01 017eff8c 77c2f7dd RPCRT4!NdrOleFree+0x3c5
02 017effac 77c2de88 RPCRT4!I_RpcTransGetThreadEvent+0x188
03 017effb8 7c826063 RPCRT4!I_RpcLogEvent+0xe92
04 017effec 00000000 kernel32!GetModuleFileNameA+0xeb
Thread ID: 12
System Thread ID: bf4
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Type: Other
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may be wrong.
00 0182ffb8 7c826063 ntdll!KiFastSystemCallRet
01 0182ffec 00000000 kernel32!GetModuleFileNameA+0xeb
Thread ID: 13
System Thread ID: 9e4
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Type: Other
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may be wrong.
00 019fffb8 7c826063 ntdll!KiFastSystemCallRet
01 019fffec 00000000 kernel32!GetModuleFileNameA+0xeb
Thread ID: 14
System Thread ID: ce0
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Type: Other
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may be wrong.
00 01abffb8 7c826063 ntdll!KiFastSystemCallRet
01 01abffec 00000000 kernel32!GetModuleFileNameA+0xeb
Thread ID: 15
System Thread ID: 4a4
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Type: Other
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may be wrong.
00 01a3ffb8 7c826063 ntdll!KiFastSystemCallRet
01 01a3ffec 00000000 kernel32!GetModuleFileNameA+0xeb
Closing open log file C:\Program Files\IIS Resources\IISState\output\IISState.log
Je comprends vraiment pas ce log alors si quelqu'un pouvait m'aider...
D'avance merci,
Message édité par Krapaud le 19-07-2007 à 09:58:25