Win7 ne passe pas l'etape du logo - Win 7 - Windows & Software
Marsh Posté le 03-01-2015 à 19:34:43
Bonjour,
Si tu peux démarrer le système en mode sans échec et y rester, c'est que tu as un problème de nature logiciel. Le SSD marche bien mais peut-être que tu as fait dernièrement une mise à jour du pilote du disque qui a débouché sur les problèmes que tu décris.
Souvent la cause logicielle peut être malware ou pilote, conflits de programmes, fichiers systèmes corrompus ou autre...
On va commencer par les malwares. Place toi en mode sans echec avec réseau.
Attention : tous les rapports demandés doivent être postés sur le forum sous la forme d'un lien.
Comment créer et poster le lien d'un rapport :
==> ZHPDiag - programme de diagnostic
Note : Ne pas fermer le programme même si il est indiqué qu'il ne répond plus.
Marsh Posté le 03-01-2015 à 23:18:32
Bonsoir Monk et merci pour ta réponse.
ci dessous le lien:
http://cjoint.com/?EAdxAzCS5KE
Marsh Posté le 04-01-2015 à 00:10:07
Petite précision après une soirée entière de tests pour sauver la situation :
lorsque je désinstalle tous les drivers graphiques, l'ordi redemarre proprement, et réinstalle du memecoup les drivers a l'arrviée et demande donc un redemarrage...et rebug en conséquence.
Le problème proviendrait donc des drivers de la CG. J'ai essayé avec des drivers plus anciens sans succès... je ne vois pas tropq uelle solution va pouvoir faire avance la chose pour le coup
Marsh Posté le 04-01-2015 à 11:00:17
Quelques éléments à supprimer et j'ai optimisé un peu aussi.
Perso, je désinstallerais AVG PC TuneUp que je trouve trop intrusif mais je te laisse décider et te joins son désinstallateur si besoin.
==> Script ZHPFix
Le script de correction suivant permet de supprimer des traces d'infections.
Attention, ce script a été écrit spécifiquement pour l'ordinateur de schraki, il n'est pas transposable sur un autre ordinateur.
Le temps de téléchargement du script a été volontairement limité à 4 jours
Pour les drivers graphiques, quand on les désinstalle, en principe Windows se sert de son pilote de base ( générique) au redémarrage, il ne réinstalle pas tout seul les pilotes tiers.
Essaie de les désinstaller proprement avec ce qui suit:
Marsh Posté le 04-01-2015 à 12:52:30
Bonjour Monk,
Voici le lien Fixit: http://cjoint.com/?EAem4X5tB7O
Petites précision que je ne pouvais pas voir hier mais que je soupçonnais fortement : Lors du redémarrage après le logo Windows, ça part sur un BSOD (mon ecran ne détecte plus les imput dans ce genre de phase donc je n'avais jusqu’à ce matin pas pu voir un BSOD pour en être sûr)
Autre précision : lorsque je désinstalle les drivers graphiques, l'ordi refonctionne sans souci (mais sans cg forcément). en revanche en réinstallant les drivers CG (que ce soit manuellement ou en laissant windows les trouver de lui même) ça repart en sucette.
Plus le temps avance plus je soupçonne le décès intempestif de ma CG ?
Marsh Posté le 04-01-2015 à 13:53:09
Tu as quoi comme carte graphique et quelle config ?
Poste un rapport de Whocrashed
Marsh Posté le 04-01-2015 à 14:00:15
NVIDIA GTX 680
windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\Windows
Hardware: ASRock, Z68 Extreme3 Gen3
CPU: GenuineIntel Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 8497160192 total
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Crash Dump Analysis
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Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Sun 04/01/2015 12:44:07 GMT your computer crashed
crash dump file: C:\Windows\Minidump\010415-10280-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x5D134)
Bugcheck code: 0x116 (0xFFFFFA800941A010, 0xFFFFF88006B4B67C, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR
On Sun 04/01/2015 11:46:57 GMT your computer crashed
crash dump file: C:\Windows\Minidump\010415-10264-02.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x5D134)
Bugcheck code: 0x116 (0xFFFFFA8009331010, 0xFFFFF88006D5167C, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR
On Sun 04/01/2015 11:39:20 GMT your computer crashed
crash dump file: C:\Windows\Minidump\010415-10296-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x5D134)
Bugcheck code: 0x116 (0xFFFFFA80086F6010, 0xFFFFF88006D2F67C, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR
On Sat 03/01/2015 23:06:56 GMT your computer crashed
crash dump file: C:\Windows\Minidump\010415-10264-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x5D134)
Bugcheck code: 0x116 (0xFFFFFA8008ECB4E0, 0xFFFFF88006D5C67C, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR
On Sat 03/01/2015 22:58:37 GMT your computer crashed
crash dump file: C:\Windows\Minidump\010315-10296-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x5D134)
Bugcheck code: 0x116 (0xFFFFFA80090134E0, 0xFFFFF88006D7E67C, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR
On Sat 03/01/2015 22:57:13 GMT your computer crashed
crash dump file: C:\Windows\Minidump\010315-13026-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x5D134)
Bugcheck code: 0x116 (0xFFFFFA800922C4E0, 0xFFFFF88006D0967C, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR
On Sat 03/01/2015 22:47:00 GMT your computer crashed
crash dump file: C:\Windows\Minidump\010315-11169-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x5D134)
Bugcheck code: 0x116 (0xFFFFFA80094D54E0, 0xFFFFF88006D7667C, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR
On Sat 03/01/2015 22:38:20 GMT your computer crashed
crash dump file: C:\Windows\Minidump\010315-9796-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x5D134)
Bugcheck code: 0x116 (0xFFFFFA80095CB4E0, 0xFFFFF88006D1B67C, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR
On Sat 03/01/2015 22:36:05 GMT your computer crashed
crash dump file: C:\Windows\Minidump\010315-12058-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x5D134)
Bugcheck code: 0x116 (0xFFFFFA80095D0010, 0xFFFFF88006B0367C, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR
On Sat 03/01/2015 22:35:26 GMT your computer crashed
crash dump file: C:\Windows\Minidump\010315-12152-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x5D134)
Bugcheck code: 0x116 (0xFFFFFA8009429010, 0xFFFFF88006DA467C, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR
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Conclusion
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11 crash dumps have been found and analyzed. Only 10 are included in this report. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
dxgkrnl.sys (DirectX Graphics Kernel, Microsoft Corporation)
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
Marsh Posté le 04-01-2015 à 14:25:40
J'ai déjà essayé mais comme j'ai déjà la dernière version de DirectX il refuse de la réinstaller.
Marsh Posté le 04-01-2015 à 14:45:49
Essaie de désinstaller le direct X puis de le réinstaller.
http://www.clubic.com/telecharger- [...] stall.html
Marsh Posté le 04-01-2015 à 15:54:09
Oups...DirectX Happy Uninstall ne permet pas effectivement de supprimer DirectX en version gratuite.
Marsh Posté le 03-01-2015 à 16:37:32
Bonjour,
J'essaye de régler mon problème seul depuis hier soir mais sans succès:
hier soir le Pc me claque entre les doigts après etre passé par un Black screen alors que je ne faisais rien de particulier dessus (jeu)
- depuis, impossible de relancer Windows qui s'arrête toujours a la fin du chargement du logo Windows, puis reboot, etc.
J'ai donc ds un premier temps fait une récupération système, sans succès. une restauration a une date antérieure, idem
j'ai ensuite effectue un chkdsk, sans que ça me signale un problème
enfin j'ai démonté remonté mon Ssd qui supporte Windows sans plus de succes.
Du coup je suis un peu à court d'idées quant à la nature de le problème et sa solution.
L'ordinateur démarre en sans échec (avec ou sans reseau), j'ai mis à jour les drivers de la CG (qui n’étaient pas marqués comme non à jour d'ailleurs), j'etais à jour des mes windows update.
mais par exemple le fait que ça demarre en sans échec exclut-il un problème materiel de mon SSD?
Merci d'avance de votre aide