Crash pc ecran bleu sous w 8.1 au bout de 2 minute d'utilisation

Crash pc ecran bleu sous w 8.1 au bout de 2 minute d'utilisation - Matériels & problèmes divers - Hardware

Marsh Posté le 22-07-2016 à 15:50:05    

Salut a tous
 
J'ai depuis avant-hier un problème que je n'avais jamais avant, écran bleu.  
Le message d?erreur dans un premier temps est :  
atikmdag.sys et quelque fois j'ai l'écran bleu avec cette erreur : attempted execute of noexecute memory  
 
Quand je démarre le pc a la page d'accueil c'est à dire a la page ou on choisie la session dans laquelle je vais me connecter le pc ne Crash PAS. J'y suis rester 40 minute et le pc n'a pas fais d'écran bleu. Mais dès lors j'entre dans une session le pc Crash au bout de 2 minute avec les erreur évoqué précédemment. Utilisation presque impossible crash Crash du pc.  
 
Mais en Mode sans echec, le pc ne Crash pas ... Je ne comprend pas, d'ailleurs je suis actuellement sur ce pc.
 
Je suis sous Windows 8.1 64 Bits
 
J'ai besoin d'aide s'il vous plait, c'est assez urgent.
 
Merci d'avance

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Marsh Posté le 22-07-2016 à 15:50:05   

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Marsh Posté le 22-07-2016 à 15:51:49    

Salut,
 
Peux tu utiliser un programme style "WhoCrashed" pour nous donner un rapport d'erreur détaillé?
 
Ça pourra aider à mieux cibler le problème.


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Marsh Posté le 22-07-2016 à 16:01:12    

Yop,
Carte graphique Ati/amd ? il y l'air d'y avoir du pilote de CG dans l'histoire ;)

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Marsh Posté le 22-07-2016 à 16:06:57    

Oui bien possible un rapport d'erreur aidera à le savoir ;)


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Marsh Posté le 23-07-2016 à 00:34:07    

Voici mon rapport :  
 
 
--------------------------------------------------------------------------------
System Information (local)
--------------------------------------------------------------------------------
 
Computer name: CANIMAILEM
Windows version: Windows 8.1 , 6.3, build: 9600
Windows dir: C:\WINDOWS
Hardware: HP Pavilion 17 Notebook PC , Hewlett-Packard, 226A
CPU: AuthenticAMD AMD A4-6210 APU with AMD Radeon R3 Graphics AMD586, level: 22
4 logical processors, active mask: 15
RAM: 5301010432 bytes total
 
 
 
 
--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------
 
Crash dump directory: C:\WINDOWS\Minidump
 
Crash dumps are enabled on your computer.
 
On Fri 22/07/2016 07:01:47 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\072216-28171-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x104F49)  
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8019CFF5F49, 0xFFFFD00198DC1630, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.  
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.  
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).  
Google query: Advanced Micro Devices, Inc. SYSTEM_SERVICE_EXCEPTION
 
 
 
On Fri 22/07/2016 07:01:47 GMT your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x104F49)  
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8019CFF5F49, 0xFFFFD00198DC1630, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.  
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.  
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).  
Google query: Advanced Micro Devices, Inc. SYSTEM_SERVICE_EXCEPTION
 
 
 
On Fri 22/07/2016 00:30:52 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\072216-26953-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x14E2A0)  
Bugcheck code: 0xFC (0xFFFFE0005C7250E0, 0x800000011AC009E3, 0xFFFFD0011E1EDEC0, 0x4)
Error: ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an attempt was made to execute non-executable memory.
This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules. There is a possibility this problem was caused by a virus or other malware.  
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.  
 
 
 
 
 
--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------
 
3 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:  
 
atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.)
 
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.
 
 
Read the topic general suggestions for troubleshooting system crashes for more information.  
 
Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.  
 
 
 
 

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Marsh Posté le 23-07-2016 à 08:13:22    

atikmdag.sys => Apparemment c'est les drivers de ta carte graphique AMD qui causent le crash.
 
C'est quelle carte graphique? Les pilotes sont à jour ?


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Marsh Posté le 23-07-2016 à 10:52:56    

La carte graphique c'est : AMD Radeon R3 Graphics AMD586
 
A jour je ne sais pas, j'ai essayer AMD Driver Autodetect : http://support.amd.com/fr-fr/download/auto-detect-tool pour voir si j'était a jour, mais il me dit Erreur pilote de détection, veuillez contactez AMD pour de l'aide

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Marsh Posté le 23-07-2016 à 15:03:26    

Je n'ai toujours pas su trouver de quoi mettre a jour mon pilote graphique,
 
quand j'essai d'entrer dans le AMD Catalyst Control Center j'ai un message d'erreur qui me dit :  
 
Impossible de démarrer AMD Catalyst Control Center. Il n'y a actuellement aucun paramètre pouvant être configuré avec AMD Catalyst Control Center

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Marsh Posté le 24-07-2016 à 02:39:30    

Personne n'a de réponse ? :??:

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Marsh Posté le 25-07-2016 à 01:05:04    

:bounce:

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Marsh Posté le 25-07-2016 à 01:05:04   

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Marsh Posté le 26-07-2016 à 17:21:06    

Up

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